This Privacy Policy explains how iknkfx inc (“Company,” “we,” “us,” or “our”), operating under the brand Quantum Cipher Lab, collects, uses, shares, and protects personal information you provide through quantumcipherlab.com and any related domains, applications, or services (collectively, the “Services”).
By using the Services, you agree to the practices described here. If you do not agree, do not use the Services.
1. Information We Collect
1.1 Information you give us
When you opt in, apply, or book a call, we collect:
- First and last name
- Email address
- Phone number (with country code)
- Responses to qualification questions (trading experience, capital, goals, etc.)
- Free-text notes you choose to share (e.g. “what would extra income allow you to do”)
- Payment information (handled by our payment processors; we do not store full card numbers)
1.2 Information collected automatically
- IP address, device type, browser, operating system
- Pages viewed, time on page, referring URL, UTM parameters
- Cookies and similar tracking technologies (see Section 5)
- Session recordings and event analytics for product improvement
2. How We Use Your Information
- Deliver the Services you requested (training, calls, course access)
- Send transactional emails (receipts, account info, training links)
- Send marketing communications (you can opt out at any time)
- Qualify and contact you about programs you applied to
- Improve the Services, analyze funnel performance, A/B test landing pages
- Comply with legal obligations and enforce our Terms
3. How We Share Your Information
We do not sell your personal information. We share it with the following categories of service providers, only as needed to deliver the Services:
- CRM: Close (close.com) — lead and sales pipeline management
- Email automation: Kit (kit.com) — email sequences and newsletters
- Scheduling: Calendly — call booking
- Form software: Tally — application and qualification forms
- Analytics: PostHog and similar tools — funnel analytics and session replay
- Hosting: Vercel — site and application hosting
- Payment processors: Stripe and similar — payment processing
- Internal team communication: Discord — operational notifications to our sales team
We may also disclose your information if required by law, court order, or to protect the rights, property, or safety of the Company, our customers, or others.
4. SMS and Phone Communication (TCPA)
By providing your phone number and consenting at the relevant opt-in points, you agree to receive marketing and service-related calls and text messages from iknkfx inc, including those made via automated dialing systems and prerecorded messages. Consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or by contacting us at the address below.
5. Cookies and Tracking
We use cookies, pixels, and similar technologies for essential site functionality, analytics, and advertising. You can control cookies through your browser settings. Disabling cookies may degrade some features.
6. Data Retention
We retain personal information for as long as needed to provide the Services and comply with legal obligations. You may request deletion at any time (see Section 8).
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Object to or restrict certain processing
- Withdraw consent for marketing communications at any time
- Lodge a complaint with a data protection authority
To exercise these rights, submit a request through our contact form at quantumcipherlab.com/contact.
9. Children
The Services are not directed to anyone under 18. We do not knowingly collect information from children. If you believe a child has provided us information, contact us and we will delete it.
10. International Users
The Services are operated from the United States. If you access them from outside the U.S., your information will be transferred to, stored, and processed in the U.S.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective” date at the top reflects the latest revision. Material changes will be communicated through the Services or by email where appropriate.
12. Contact
Questions about this Privacy Policy:
iknkfx inc
Submit a request through our contact form at quantumcipherlab.com/contact.